Cases

Selected work for overseas buyers

Factory and brand names are kept confidential. These summaries show the type of work we do — sourcing, inspection, negotiation, and export support under PHUCNHAN CO., LTD.

Furniture

Furniture OEM — multi-container program

4 factories screened · 0 shortage claims after checks

Challenge

An overseas buyer needed a reliable wooden furniture OEM with stable lead times and carton accuracy at the shipper warehouse.

What we did

Shortlisted 4 factories in southern Vietnam, negotiated MOQ and payment terms, then performed packing-list counts before each sailing.

Outcome

Buyer locked a repeat supplier; shortage claims stopped after carton verification on every container load.

Garments

Apparel lot — pre-shipment count & visual QC

Report delivered same day · gaps fixed pre-seal

Challenge

A first-time Vietnam buyer worried about carton shortfalls and mixed SKUs before ocean freight.

What we did

On-site warehouse visit within 24 hours: full carton count vs packing list, random opens, photo evidence, bilingual report same day.

Outcome

Packing-list gaps corrected before sealing; buyer released payment with a documented same-day report.

Electronics

Consumer accessories — supplier vetting

2 factories shortlisted · pilot in ~3 weeks

Challenge

Importer needed OEM capacity for accessories with compliance-friendly packaging and English communication.

What we did

Capability checks across candidates, two sample rounds, and price negotiation against a target landed-cost band.

Outcome

Two factories shortlisted; buyer moved to a pilot order with written revision notes within three weeks.

Agri & food

Dried goods export — document coordination

Caught sailing cut-off · fewer coordination loops

Challenge

Buyer faced delays on certificates and unclear handoff between trader, warehouse, and forwarder.

What we did

Aligned packing list, commercial docs, and warehouse release timing; tracked cargo readiness daily to cut-off.

Outcome

Shipment met the booked sailing; purchasing team cut repeated email loops across parties.

Home goods

Home décor — price & sample negotiation

~12% below drifted quote · samples locked

Challenge

Quoted prices drifted after sample revisions; buyer could not attend factory meetings in person.

What we did

Attended three supplier meetings, pushed revision pricing in writing, and summarized each round in English within 24 hours.

Outcome

Buyer secured a workable unit price (~12% below the drifted quote) and locked samples for the next season.

General merchandise

Mixed SKU container — quantity reconciliation

1,200+ cartons reconciled by SKU

Challenge

Multiple SKUs consolidated at one shipper; packing list did not match staged cartons.

What we did

Full count by SKU group (1,200+ cartons), photo log, and corrected packing list before truck to port.

Outcome

Container loaded with reconciled quantities; importer avoided a post-arrival shortage claim.

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